Managed Security Services

Remote Monitoring Technologies provides the managed services to best serve every client’s need:

1. Regular system maintenance: Regular maintenance provided to keep the enterprise video surveillance solution functioning smoothly and to prevent potential problems from arising. This can include tasks such as cleaning cameras, checking, and tightening connections, and updating software.

2. Proactive monitoring: Remote Monitoring Technologies proactively monitors the customer’s system to detect any issues and resolve them before they become major problems.

3. Technical expertise: Remote Monitoring Technologies has the technical expertise to quickly and effectively resolve any issues that may arise. This includes having a team of certified technicians and access to the latest technologies and tools.

4. Customer communication: Remote Monitoring Technologies keeps every customer informed of any issues or updates regarding their system and provide regular reports on the performance of the system.

5. Data security: Remote Monitoring Technologies maintains robust data security measures in place to protect the customer’s sensitive information, such as video footage and system logs.

6. Service and Maintenance Agreements: We strive to ensure each managed services agreement between the customer and Remote Monitoring Technologies will clearly define the scope of services provided, responsibilities, and expected outcomes.

By following best practices, Remote Monitoring Technologies provides its customers with high-quality, reliable managed services that meet their needs and help ensure the security of their property and assets.

Comprehensive Managed Security Services

Remote Monitoring Technologies (RMT) offers a range of managed services to best serve every client’s security needs. Our managed security services are designed to provide proactive monitoring, regular maintenance, technical expertise, customer communication, data security, and comprehensive service and maintenance agreements.

Regular System Maintenance

RMT provides regular maintenance to keep your enterprise video surveillance solution functioning smoothly. This includes tasks such as cleaning cameras, checking and tightening connections, and updating software to prevent potential problems from arising.

Proactive Monitoring

Technical Expertise

RMT has a team of certified technicians with the technical expertise to quickly and effectively resolve any issues that may arise. We have access to the latest technologies and tools to ensure that your security system is always operating at its best.

Customer Communication

We keep you informed of any issues or updates regarding your system and provide regular reports on its performance. Our goal is to ensure that you are always aware of the status of your security system and that any issues are addressed promptly.

Data Security

RMT maintains robust data security measures to protect your sensitive information, such as video footage and system logs. We take data security seriously and ensure that your information is always protected.

Service and Maintenance Agreements

We strive to ensure that each managed services agreement clearly defines the scope of services provided, responsibilities, and expected outcomes. Our goal is to provide you with high-quality, reliable managed services that meet your needs and help ensure the security of your property and assets. By following best practices and providing comprehensive managed security services, RMT ensures that your security needs are met and that your property and assets are protected.